If you have changed your mind and are able to provide a valid receipt, we may offer you an exchange or refund under the following conditions:

1. The return must be requested within 30 days of delivery.
2. The returned Goods must be in their original packaging, unopened and otherwise as new and in a saleable condition.
3. Food, drinks, first aid products, masks, respirators, clearance items, specially purchased products, furniture, textbooks, made to order products, Technology items, including laptops, notebooks, tablets and digital licences or subscriptions (such as ‘eBooks’), school contributions, stock bought specifically for a customer, direct ship products, any other product marked as Non-Returnable on our website,  and customised stock cannot be returned on a change of mind or customer error basis.
4. School levies cannot be refunded by us. Please refer to your school should you require a refund for a school levy.
5. Any return freight fees will be at your expense.